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Orchid Solutions

Customer Service Training

Delivering quality customer service is the hallmark for any successful business and is important to keep your customers coming back. We will assist in training your staff in the tenets of quality customer care. Our mission is to create relationships, not just transactions.


The Yellow Orchid 

  • Understanding & Delivering Quality Customer Care
  • The Internal & External Customer
  • Telephone Etiquette
  • & much more

Book a training Session

Corporate Event Planning & Coordination

From initial concept to execution, we help to ensure that your corporate events, hosting no more than 60 persons, are well-planned and run smoothly. 


The Orange Orchid

  • Meetings & Conferences
  • Seminars & Workshops 

Start Planning

Personal Financial & Debt Management

For individuals and groups, for up to 30 participants at a time, the goal is to offer practical guidance to better understand financial concepts and improve management of personal finances. 


The Green Orchid

  • Understanding Personal Finance 
  • Developing your Financial Plan
  • Understanding Wealth Creation
  • & more

Book a Session

Boutique Destination Events Consultation & Coordination

For individuals and small groups, of up to 25 guests, who need remote planning support and on-the-ground assistance for a personalized trip to Antigua and Barbuda to celebrate a special occasion or important event.


The Scarlett Orchidea (Red Orchid)

  • Event Consultation 
  • Site Visits
  • Planning & Coordination for special occasions like elopements, engagements, vow renewals, anniversaries and birthdays.
  • Vendor Management 

Host your Destination Event

Our 4-step process

Discovery

Plan Development

Consultation

Start with a FREE, no obligatory 20-minute discovery call to determine if our services are right for you.


Book Discovery Call

Consultation

Plan Development

Consultation


After your Discovery call, If you choose to move forward,  we discuss the details of your Corporate or Personal Goals.


XCD 300

Pay now

Plan Development

Plan Development

Plan Development

Following Consultation, a tailored plan is crafted, based on the chosen Orchid Solution.


Price: Varies
Billed per hour and depends on scope of work.

Deposit = 30% of total  estimate 

Execution

Plan Development

Plan Development

Once the plan is developed, we execute.


 The remaining balance is timeline based and settled in two stages.

40% of the estimate is due at an agreed upon timeline and the final amounts upon completion. 

Setting a plan is not the main thing. It is deciding how you will go about achieving it and staying with that plan.


Tom Landry

Testimonials

"I have done so many sessions on Customer Service with so called "experts"  but you did a great job and this was a really good class.


- Antigua State College 

Business Student 

(Evening programme Customer Service Class)

"I was impressed by the style and detail of your wedding, especially knowing that you did it all yourself...I think the fact that you went through it yourself is a good selling point."


- Wedding Guest

This year marked the 4th consecutive year that this session was facilitated by Mrs. Forde-Harrigan, whose expertise and engaging delivery have made it one of the most anticipated and well-received sessions among our interns.


Each year, the feedback from participants has been overwhelmingly positive, and this year was no exception. Interns expressed that the session not only provided valuable insights but also opened their eyes to the importance of financial planning and goal setting at an early stage in their careers. Mrs. Forde-Harrigan has a unique ability to make complex financial concepts relatable and accessible, empowering our young professionals to take control of their financial futures.


This session stands out as one of the most impactful because financial literacy is a foundational life skill that many young adults are not formally taught. By learning how to budget, save, invest, and set financial goals, interns gain tools that will benefit them long beyond the internship. It promotes independence, encourages responsible decision-making, and helps reduce future financial stress; skills that contribute to both personal and professional success.


We are especially grateful to Mrs. Forde-Harrigan for her continued dedication and willingness to contribute her time and expertise to the personal and professional growth of our future professionals. Her consistent involvement over the past four years has added tremendous value to the Summer Internship Program, and her passion for empowering young people is evident in the lasting impact she leaves on each cohort. 


APUA is proud to partner with such a capable and committed professional whose contributions continue to elevate the overall quality and purpose of our internship experience.


Lyle Jackson - SIP Chairman (2025)

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Antigua and Barbuda

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